Privacy Policy

Last updated: October 23, 2025

Don’tForgetDad (“we,” “our,” or “us”) is built on trust, care, and simplicity. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information when you use our mobile app, website, and services (collectively, the “Service”).

1. Information We Collect

• Personal Information: Name, email address, phone number (when you create an account or contact us).
• Medication & Schedule Data: Information you enter to set up reminders, profiles, and dosage times.
• Connected Profiles: Data shared when you link with family members or caregivers via join codes.
• Device & Usage Data: Device type, crash reports, app version, OS, and activity logs to improve performance.
• Payment & Subscription Data: Product ID, transaction ID, platform (iOS or Android), and subscription status (via Apple or Google Play).
• Notifications & Feedback: Records of notifications sent, feedback responses, and optional mood tracking after medication intake.

2. How We Use Your Information

• To deliver timely medication reminders to you and your connected care circle.
• To notify family members if a dose is missed or taken.
• To track your subscription tier and manage in-app access or upgrades.
• To personalize and improve app experience and reliability.
• To respond to support inquiries, feedback, or contact form submissions.
• To comply with legal obligations or law enforcement requests.

3. Sharing Your Information

We respect your trust. Your information is never sold or rented. We only share your data:

• With your connected family or caregivers when linked to the same profile.
• With trusted third-party service providers such as Firebase (used for hosting, authentication, messaging, and analytics).
• With payment processors (Apple or Google) to validate subscriptions.
• When required by law or to protect the safety and rights of users.

4. Data Security

We implement strong security measures, including encryption during storage and transmission. However, no system is completely immune to vulnerabilities. We encourage you to use secure passwords and safeguard your login details.

5. Your Rights & Choices

• You may access, update, or delete your personal data through the app or by emailing us.
• You can unlink from a profile at any time, and delete profiles you created.
• Unsubscribing from reminders or uninstalling the app does not automatically delete your data — contact us to request deletion.

6. Children’s Privacy

Don’tForgetDad is intended for users aged 13 and above. We do not knowingly collect personal data from children under 13 without parental consent.

7. Subscription Information

When you subscribe to a premium plan, we collect limited transaction data (product ID, platform, expiration date) directly from Apple or Google. We do not store your full payment method. You may cancel your subscription at any time via the App Store or Play Store.

8. Data Retention

We retain your data only as long as needed for the purposes described. You may request deletion of your data at any time. Deleted data may remain in backups for a limited period due to operational safeguards.

9. Changes to This Policy

We may revise this Privacy Policy periodically. If changes are material, we will notify you through the app or website. Continued use of the Service means you accept the updated policy.

10. Contact Us

If you have questions, concerns, or requests about your privacy or this policy, please email us at support@dontforgetdad.com.