Privacy Policy

Last updated: March 8, 2026

Don'tForgetDad ("we," "our," or "us") is built on trust, care, and simplicity. We take your privacy seriously and want to be straightforward about how we collect, use, and protect your information when you use our mobile app, website, and related services (the "Service").

1. Information We Collect

We collect what we need to make the app work for you. Nothing extra.

• Account Information: Your name, email address, and phone number when you create an account. If you sign in with Google or Apple, we receive the basic profile info they provide.
• Medication & Schedule Data: The medications, dosages, schedules, and any instructions you enter. This includes images of medication packaging if you use our AI scanner feature.
• Connected Profiles: When you link with family members or caregivers using a join code, we store the connection between your profiles so everyone sees the right information.
• Health Logs: Blood pressure readings, asthma logs, mood entries, and journal notes you choose to record. These stay tied to your profile.
• AI Chat Data: Messages you send to our AI assistant, including text and any attached images. We use this to provide medication management, drug information lookups, health summaries, and other features within the chat. We also log interactions for quality and debugging purposes.
• Voice Data: If you use voice journaling, your device converts speech to text locally. We receive the transcribed text, not raw audio recordings.
• Device & Usage Data: Device type, operating system, app version, crash reports, and general usage patterns. This helps us fix bugs and understand how the app is used.
• Payment & Subscription Data: Your subscription status, product ID, and transaction ID from Apple or Google Play. We never see or store your credit card number or payment details directly.
• Notification Data: Records of reminders and alerts we send, including whether missed dose alerts were triggered.
• Analytics Data: We use Firebase Analytics and, where applicable, TikTok Events SDK to understand how people find and use our app. This data is aggregated and not tied to you personally.

2. How We Use Your Information

Short version: we use your data to run the app and make it better. Here's the longer version:

• To send you medication reminders on time.
• To alert your connected family members or caregivers if a dose gets missed.
• To power the AI chat assistant, including medication scanning, drug info lookups, journal analysis, and health summaries.
• To generate PDF health reports based on your medication logs, journal entries, and health data.
• To track your XP, streaks, and milestone progress in the gamification system.
• To manage your subscription and control access to premium features like streak freeze.
• To support the app in 20+ languages through our localization system.
• To improve the app's reliability using crash reports and performance monitoring.
• To respond when you contact us through the app or website.
• To comply with legal requirements when we have to.

3. AI Features and Your Data

Our AI chat assistant is powered by Firebase AI (Gemini). When you interact with the AI, here's what happens:

• Your messages and any images you attach are processed by Google's AI models to generate responses.
• The AI can access your medication data and health logs within the app to give you relevant answers.
• We log AI interactions for quality checks and debugging. These logs include what you asked and what the AI responded.
• If you use the medication scanner, the image is analyzed by the AI to extract medication details. Photos are stored in Firebase Cloud Storage.
• We do not use your AI conversations to train models. Google's data usage policies for Firebase AI apply.

4. Sharing Your Information

We don't sell or rent your data. Period. We share it only in these situations:

• With your connected family members and caregivers, limited to the profiles you've linked together.
• With Firebase (Google) for authentication, database storage, messaging, analytics, AI processing, crash reporting, and performance monitoring.
• With Apple or Google for subscription verification and payment processing.
• With analytics providers (Firebase Analytics, TikTok Events SDK) in aggregated, non-personally identifiable form.
• With law enforcement or regulators, but only when we're legally required to do so.

5. Data Security

We use encryption for data in transit and at rest. Firebase App Check helps prevent unauthorized access to our backend services. That said, no system is perfectly secure. Use a strong password and keep your login details private.

6. Your Rights & Choices

• You can view, update, or delete your personal data through the app settings or by emailing us.
• You can unlink from any profile at any time and delete profiles you created.
• You can turn off push notifications in your device settings, though this means reminders won't reach you.
• Uninstalling the app doesn't delete your data from our servers. Email us if you want a full deletion.
• You can request a copy of the data we hold about you.

7. Children's Privacy

Don'tForgetDad is for users aged 13 and older. We don't knowingly collect personal data from children under 13 without parental consent. If you believe a child under 13 has provided us with personal information, contact us and we'll delete it.

8. Subscription Information

Premium subscriptions are handled entirely through the Apple App Store or Google Play Store. We receive your subscription status, product ID, and expiration date from those platforms. We never see your credit card number. You can cancel anytime through your app store account settings.

9. Data Retention

We keep your data as long as your account is active or as long as we need it to provide the Service. If you ask us to delete your account, we'll remove your data from active systems. Some data may remain in encrypted backups for a short period after deletion due to our standard backup procedures.

10. Third-Party Services

The app uses several third-party services that have their own privacy policies:

• Firebase (Google): Auth, Firestore, Functions, Messaging, Storage, Analytics, Crashlytics, Performance, App Check, and AI.
• Apple / Google: Sign-in and subscription management.
• TikTok Events SDK: Aggregated marketing attribution.

We recommend reviewing their privacy policies if you want the full picture.

11. Changes to This Policy

We'll update this policy when the app changes in ways that affect your data. If the changes are significant, we'll notify you through the app or by email. Continuing to use the Service after an update means you accept the new terms.

12. Contact Us

Questions about your privacy? Something not clear? Email us at support@dontforgetdad.com. We'll get back to you.