FAQ
Medication reminder app FAQ
Quick answers on family sharing, the AI Health Assistant, health logs and reports, Premium, and how we handle your data. For legal detail, see our Privacy Policy and Terms.
General & Family Sharing
What exactly does this app do?
It's a shared medication reminder app built for families. Studies show that nearly 50% of medications for chronic disease are not taken as prescribed. You set up a schedule, and the app nudges you when it's time to take a dose. The real magic is family sharing. Connect profiles, and if Dad forgets his morning pills, you get an alert. When he takes them, the family sees a "Medication Taken" alert too. Everyone stays in the loop without the constant nagging.
Can I manage my parents' schedules from my phone?
Yes. With over 53 million Americans providing unpaid care to loved ones, remote visibility is critical. You can create multiple care profiles under one account or link separate accounts using a family join code or invite code. If you update Mom's routine, her phone reflects it instantly through real-time syncing, so nobody looks at outdated information.
Which phones is the app on?
Don'tForgetDad is available on iOS and Android, in 20+ languages, with light and dark modes. Download it from the App Store or Google Play. Your family can mix devices, and updates sync in real time so everyone sees the same schedules and history.
Are the reminders annoying?
We designed them not to be. You get a clear push notification when it's time, and you can snooze it if you're busy. Caregivers are only alerted if a dose actually gets missed. That matters because missed doses account for up to 10% of hospital admissions in older adults, and nobody needs their phone buzzing all day.
AI Health Assistant
How does the AI Health Assistant work?
It is an in-app chat you talk to in plain language, by typing or with the mic. It can answer questions about your family's medication schedule and history (for example, "What is Mum on?" or "Did anyone miss a dose yesterday?"), look up general drug information such as common side effects (always confirm with your clinician), and give you a weekly summary. It runs on Google Gemini through secure cloud infrastructure, and we do not sell your chats or health data to advertisers.
Can I just scan my pill bottle?
Yes. The average senior takes 4 or more prescription medications daily, and manual entry is prone to typos. Open the chat and take a photo of the medication packaging. The assistant reads the drug name, dosage and instructions. You review the details, approve them, and they go straight into your schedule. Nothing changes without your approval.
Is the AI giving me medical advice?
No. The assistant makes organizing your life easier, and it can look up standard drug information such as common interactions and side effects. It is not a doctor. Always ask your doctor or pharmacist before making medical decisions or changing routines. See our Terms of Service for the limits on AI and health features.
Health logs & reports
What can I track besides daily medications?
Premium members can log blood pressure and weight alongside their medications. Every time a dose is taken, you can also check in your mood, so the history shows how the day felt as well as what was taken.
Can I share the data with my doctor?
Yes. Premium members can create a PDF health report from the app. It covers medication adherence and the blood pressure and weight readings you have logged, and it is built on your device. You control how you share it: email, print, or upload to a patient portal.
Premium & account
What are streaks?
A streak counts the days your loved one takes their medications on time. It is a simple, at-a-glance sign that things are on track, and you earn XP along the way. Premium includes Streak Freeze so one missed day does not wipe out a long streak.
Do I have to pay to use the app?
The core app is free: medication reminders with snooze, family sharing, missed-dose alerts, and the main AI Health Assistant features families rely on. Premium is optional and adds blood pressure and weight logs with PDF reports, Streak Freeze, extended history, the family dashboard with advanced analytics, and priority support. You can compare plans inside the app stores.
How do I delete my account or request a copy of my data?
You can delete your account in the app: open the Me tab, scroll to Delete Account and follow the steps. Our account deletion guide walks through each screen, and also explains how to ask for deletion by email if you no longer have the app. For a copy of the data we hold, see the Privacy Policy or email support@dontforgetdad.com. For product help you can also use Contact.
Is my personal data secure?
Security comes first. We use Google's Firebase infrastructure to encrypt your data in transit and at rest. Only you and the family profiles you explicitly invite can see health information. We do not sell personal data to third parties. Analytics and crash reporting may use standard Firebase tooling as described in our Privacy Policy.
Still wondering? Try it free.
Free to download on iPhone and Android. Set up the first medication in a couple of minutes, or write to us at support@dontforgetdad.com.
